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CRM case study
CRM & Automation
Lead management, communication integrations and workflow automation platform.
.NETAngularRedisAzure
Business problem
The challenge
Sales teams lose momentum when lead details, conversations and follow-up tasks live in separate systems.
Solution
A connected product foundation
A centralized CRM with communication integrations and automation for routine sales and customer-management workflows.
Key features
Built around the work users need to complete
- Lead pipeline
- Follow-up management
- Communication history
- Workflow automation
- Team reporting
Architecture
A responsive Angular interface backed by .NET services, Redis-assisted processing and Azure infrastructure.
Result
A clearer operating rhythm for managing leads, conversations and the next action required from each team member.
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